The owners of a more skilled iPhone will be able from now on to repair that broken screen or change that worn battery without having to go to an official repair center or an Apple Store store. The company has announced the creation of a self-service repair program that will allow owners of an iPhone 12 or 13 (and, soon, MACS with M1 processor) access the same replacement parts, repair manuals and tools used by Apple In your stores.
The first phase of the program, which will start in the USA 2022, will focus on the iPhone modules repaired more often, such as the screen, battery and camera. More advanced year, other repairs may be made and the program will expand to other countries.
Self-service repairs are obviously designed for people with some technical knowledge or experience in repairing electronic devices. "For the vast majority of customers, go to a professional supplier of repair services with qualified technicians using Apple parts is the safest and most reliable way to repair their products," explain from the company.
After repair, customers returning old pieces to recycle will also receive a discount for your next purchase.
The program represents a 180 degree turn compared to the company's policy, which until now controlled by the official repair companies, including the more than 2,800 independent repair distributed all over the world.
Until recently, Apple also disabled by security some phone functions if certain pieces were changed. If the iPhone screen was replaced by a non-official, for example, Faceid biometric identification stopped working.
From now on, the company will also relax some of these limits, allowing us to use these elements of third parties but warning the user that the part can not be verified as original.
The new Apple's new repair shop will include more than 200 pieces and tools similar to which the company itself uses in its stores and will have the advantage of not canceling the warranty of the device.
Change will alleviate pressure on the Company by several governments, including regulatory agencies in Europe and the US, which have long been defending the so-called "right to repair" for a long time, the idea that users They should not be forced to use repair centers or official parts to fix the products they have purchased.
Companies such as Apple have traditionally shielded that these measures are not taken with lucrative desire, but for an attempt to ensure the safety of data stored on the device or product itself. The defenders of the right to repair aim that these practices aggravate the problem of electronic garbage since in many cases oblige users to completely replace products that could be fixed and have a second life if the cost of repair was lower.Updated Date: 27 November 2021, 08:30