Especially in the big cities of the country it is not always easy to get an appointment in the offices. But how long do you wait where in the country?
Magdeburg (dpa/sa) - How long you wait for an appointment at the Citizens' Registration Office depends largely on where you live. However, in Saxony-Anhalt there are no excesses like in Berlin, where you sometimes have to be prepared to wait for months. But here, too, city dwellers wait the longest for an appointment on average.
In Halle, depending on the issue, it takes between six to eight weeks in both citizen service centers to get an appointment, said a city spokesman at the request of the German Press Agency. Especially in the period before the summer holidays and the beginning of the winter semester at the university, the residents' registration office would be overwhelmed with appointment requests. At the moment you can feel this rush like under the magnifying glass. With the opening of international travel after the Corona pandemic, there is an increased volume of applications for ID cards and passports.
A similar picture emerges in the state capital. "For issues that take a long time to process, you can book an appointment several weeks in advance in our online appointment calendar," said a spokesman for the Magdeburg city administration. Less complex inquiries could also be dealt with at short notice by the office - provided an online booking is made. A total of between 11,000 and 12,000 people visit the Citizens' Advice Center each month - more than half of whom have made an appointment beforehand.
The situation is different in the smaller towns. In Lutherstadt Eisleben, for example, citizens generally received an appointment within two working days, said a spokeswoman. Even in Wenigerode, the administration is still able to cope with the rush - but here, too, you sometimes feel a lot of pressure. A spokeswoman for the city said that “there are regularly high frequencies and, as a result, longer waiting times” during office hours. The waiting times for spontaneous visits amounted to a maximum of one hour.
According to the city's residents' registration office, Stendal is sometimes packed. "Without making an appointment in advance, the waiting time - especially in the registration system - can be longer," said a spokeswoman for the city administration. For about a year and a half, it has not been possible to process all tasks in the residents' registration system, despite being fully occupied. The rush is enormous. The concerns of up to 300 people are processed by six employees. Here one wishes for an increase in personnel. The same applies to the city archive.
