Phishing is a scam that aims to get your personal information such as your credit card number. It can also affect vital cards. It can also be costly.
Vosges Matin reports that Tom, a young man in Nancy, was defrauded total of 1,842.38 euro last May. It all began with an SMS asking Tom to renew his vital cards. The scam was set off by a click on a link and the bank details are entered. "A fraudster claiming to be from Credit Agricole de Saint-Die-des-Vosges (the bank where his mother is located, editor's notice) contacted him, telling him that he shouldn't refuse certain transactions and that the bank would make sure that the funds were not debited," Nathalie, Nathalie's mother to our colleagues.
The sums have been debited. However, the bank will not reimburse the entire amount despite Perceval's statement. Perceval is an online service that allows fraud victims to report it. Case law states that Tom clicked on the phishing link to consent to sharing his bank details. This is gross negligence. Therefore, Credit Agricole's regional bank is not liable. However, a "commercial gesture" of 600 euro was proposed.
The mother tried to file a complaint against her bank, but this was insufficient. Nathalie contacted UFC Que Choisir, a consumer association after she was refused by the national police to investigate her complaint.
