Deutsche Bahn has a problem with punctuality. This annoys many passengers, especially before the holidays. However, the group counteracts this and promises more trains, seats and more staff from December. In addition, the train does not do so badly compared to buses and planes, they say.
Deutsche Bahn wants to increase its capacity for the Christmas holidays to ensure smooth travel. "The train is well prepared for Christmas," said long-distance transport board member Michael Peterson of "Bild am Sonntag".
"With the timetable change in mid-December, we are offering 13,000 additional seats per day. Over Christmas, another 40,000 seats will be added in 80 special trains." The service team will also be increased by around 800 new employees by Christmas. "All of this will stabilize the situation," Peterson said.
Peterson cited the poor condition of the rails as the reason for the delays. The infrastructure of the railway is completely overloaded in many places and in great need of renovation. As a result, the trains are less reliable and less punctual than they have been in years due to the large number of small-scale construction projects. In the summer, Deutsche Bahn therefore announced the so-called general renovation of its network and identified several corridors with a particular need for modernization.
In the discussion about a mask requirement, the Deutsche Bahn board of directors spoke out in favor of nationwide uniform measures. "We would welcome it if the mask regulations were uniform and no new patchwork quilt was created. It would then be easier for us to implement the rules in long-distance transport, and that would also meet with greater approval from our customers."
Peterson also announced that Deutsche Bahn will no longer use paper cups in the on-board restaurants from January. Instead, she relies on reusable porcelain crockery that is to be issued without a deposit.