Who convinces in the metropolises?: Here are the best fitness studios

The nationwide fitness studio chains are well known to every sporty spirit, but there are also a number of regional providers vying for new members, especially in the big cities.

Who convinces in the metropolises?: Here are the best fitness studios

The nationwide fitness studio chains are well known to every sporty spirit, but there are also a number of regional providers vying for new members, especially in the big cities. Can advice, trial training and offers convince here? A study provides insight.

A test by the German Institute for Service Quality in the metropolises of Berlin, Hamburg, Munich, Cologne and Frankfurt am Main shows which regional fitness studios offer the most.

Overall, the fitness studios can convince with a good service quality. The providers in the Main metropolis of Frankfurt presented themselves the strongest (quality ratings from "very good" to "good"; an average of 80.9 points). At the bottom of the five surveyed metropolitan regions is Berlin (quality ratings from "good" to "satisfactory"; 68.8 points).

The studios are attractively designed, mostly offer a pleasant atmosphere and score with cleanliness - both the training rooms and the equipment as well as the sanitary areas. In addition, the range of endurance and strength machines in most fitness studios is convincing. The support, on the other hand, can often be improved: the trainers often make too little active contact with the trainees, for example to intervene to correct the exercises; free fitness tests for interested parties are also not the norm.

Pleasing: Interested parties are usually given correct and structured advice in the studios. The friendly, motivated fitness experts take their time and often provide comprehensive information. In the course of the trial training sessions, however, a shortcoming occurs from time to time: Existing health problems and the current condition of the trainees are not always asked and analyzed in detail. Markus Hamer, Managing Director of the German Institute for Service Quality: "Regional fitness providers are often a real alternative to the large fitness studio chains. It makes sense to call in advance to make an appointment - and also to ask about the conditions For example, even a trial session is not free in all fitness studios."

Berlin:

The test winner is Fit Sportstudio with the quality rating "good". The fitness studio chain scores particularly well in the area of ​​advice and trial training: prospective customers are given professionally correct, very individual and comprehensive advice. The friendly employees are also motivated and ensure a pleasant atmosphere for discussions. The employees also answer telephone appointment requests in a very friendly and solution-oriented manner. Superfit and Crunch Fit (both "satisfactory") follow in second and third place.

Hamburg:

Test winner is Meridian Spa

Munich:

The test winner is Speedfitness with the quality rating "good". The fitness studio chain is particularly well positioned when it comes to advice and trial training. The consultants explain the training process extremely well and analyze the goals, previous sporting activities and possible health problems of the interested parties in detail. Also positive: In the tests, incorrect execution of exercises is very well corrected. Body Soul Group and Fit Star took second and third place, both with the quality rating "good".

Cologne:

Test winner is Just Fit (quality rating: "good"). In the areas of advice and trial training as well as the training conditions and the offer, the fitness studio chain is the leader in comparison. The trainers take their time and offer individual and understandable advice. In the provider comparison, Just Fit also scores with additional services such as existing solariums and saunas. In second and third place in the cathedral city are Xtrafit ("good") ahead of Flexx Fitness ("satisfactory").

Frankfurt am Main:

Test winner is Prime Time Fitness (quality rating: "very good"). The friendly, motivated employees provide expert, complete and structured advice; needs-based recommendations are made. In the trial sessions, the trainers explain the equipment and exercises in great detail. In addition, there are only short waiting times on the phone and when arranging appointments, the wishes of the interested parties are well catered for. The following ranks are occupied by Fitseveneleven ("very good") before Elements ("good").

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