Iberia has had to cancel a total of 444 flights operated by Iberia itself, Iberia Express and Air Nostrum due to the strike called in its ground handling service, 'handling', between January 5 and 8, coinciding with the Three Kings weekend. Of the canceled flights, 270 are from Iberia, 64 from Iberia Express and another 110 from Air Nostrum.
According to the airline, given this situation, it will offer other travel options to relocate the 45,641 affected travelers. In fact, you can now request date modifications or a refund of the amount of the tickets.
In the coming days, as soon as possible, travelers will be informed of the possibilities of relocation to other flights.
Regarding Iberia flights, the company plans to operate 836 flights, 76% of the total 1,106 scheduled. Among the flights it plans to operate are practically all long-haul flights (including Level's).
Of the 270 Iberia flight cancellations, 51% will be domestic flights and 49% will be European flights. For its part, Iberia Express will operate 88% of its flights and Air Nostrum 72%.
In any case, passengers who have affected flights booked for January 5, 6, 7 or 8 can request from today a change of date in their trip or a refund of the amount paid for the tickets.
Customers with flights not directly affected by the strike may change the date of travel or request a voucher.
Changes can be made through the Iberia website, the travel agencies where the purchase was made or the company's Customer Service Center, which will reinforce its staff, although you may have more waiting time usual.
The telephone number to call from Spain is 900 111 500. The numbers to be attended from outside the country can be consulted on the Iberia website.
Given the foreseeable problems that are going to occur at the airports due to the strike, Iberia asks all passengers to check-in in advance through the website and to go to the airports with more time than usual. airports. In addition, Iberia asks for "understanding" from its customers and "apologies for the inconvenience caused by the strike."
