PlayStation Spain has announced that it is working on the solution of the problem that affects users all over the world related to the receipt of a message from a stranger that makes the video game console PlayStation 4 crash and stop working.
The problem, which have been reported by users this weekend, is due to the messages sent by unknown individuals, in particular, to an error that appears when there is a symbol in one of those messages, as specified in the company through the account of Twitter.
Use your web browser to deactivate #PlayStation systems linked to your PSN Account for situations where you may have lost, sold or sent to us for repair. Heres how to do it: https://t.co/h7ato2O7Ripic.twitter.com/ckhfSRpIiK
? Ask PlayStation UK (@AskPS_UK) October 13, 2018
Updated Date: 26 October 2018, 19:00